Precision has introduced a letter printing and mailing service that automates the process of sending letters to customers so clients don’t have to compose, print, stuff and mail them manually.
TBS can be configured to support multiple letter types that can be delivered to accounts precipitously or on a scheduled basis. Common applications include:
- Welcome letter
- After-service-call letter
- Change-of-service letter
- Failed credit letter
Letter templates are branded and predefined but also support replaceable field values, adding flexibility to the automated process.
Letters are color-printed on a standard paper stock, folded and inserted into a #10 double-window envelope and delivered to USPS with postage. After they are mailed, PDF copies are returned and attached to the customer record in TBS.
“Letter printing and mailing was a tedious and time-consuming process for one of our clients and we were asked if we could help,” explains Scott Trefz. “We did some programming and configured TBS to meet the client’s needs and it has worked out really well so we decided to offer this service to all of our clients.”