A powerful SaaS platform designed by service providers, for service providers.
Since 2001, Precision Telecom Technologies has helped service providers soar to new heights by delivering innovative solutions that streamline and automate operations, lower costs, grow revenue and enhance customer service.
Our CRM module provides a robust data repository that gives customer service reps and other personnel and partners fast access to data and related tools that are essential to providing the very best possible customer care.
Our customizable Tasks module enables efficient business processes and information tracking for every department, allowing clients to easily manage order processing, quote requests, trouble tickets and other daily workflow essentials.
Our rating, taxing and invoice creation engine is designed for high volume, multi-cycle operations, supports retail and wholesale billing as well as any type of service or rating method, and ensures fast and accurate processing.
Our Channel Support module includes wholesale and agent portals that give partners real-time and secure access to customer information, product catalogs and pricing, commissions, all manner of reports and powerful sales tools.
Check Out These Numbers
641,640 – End User accounts supported
6,349 – Agents empowered to increase sales
$610,967,964 – Revenue accurately billed, taxed, and delivered
1,180,485 – Tasks effectively managed by clients
1 – Solution to fuel your growth
We are now able to cater to new and existing customer needs more readily, with very little strain on our budget and existing resources. The automated processes provided by the Precision software helped us effectively manage over 500% growth in our business over a 12 month period, without adding any additional support staff. These are solutions that really work.
First Choice President
By using Precision Telecom Technologies BackOffice Solution, we decreased our provisioning time by 50% and doubled the volume of orders we can process.
I didn’t believe that any system could have all the features and the level of automation that the precision telecom technologies solution claimed to provide. After I started using their system, I found that it is even more comprehensive than they claimed. PTT delivers a phenomenal system that has really increased our efficiency.
Manager Support OperationsFirst Choice Technologies, Inc
Since we’ve partnered with PTT, we’ve received some really great service. As a result we’ve been able to streamline our processes and retain a small staff while increasing our revenues. Precision’s services are comprehensive and wide-reaching. It fills that ‘something’ that we were lacking before.
co-founder and PresidentSun Communications
Whenever I call with an issue Precision is there, every step of the way, helping us solve it regardless of whether it’s an issue with TBS.
Vp of operationsPROCOM